D'Alessandro's Nursery & Landscaping at 1346 Higby Road in Frankfort, New York

Customer Reviews about D'Alessandro's Nursery & Landscaping

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  This is a mixed review for a fairly extensive bit of landscaping we had done around our property during the summer of 2013. First, the good. The initial and followup meetings with Tony were excellent. Very professional, and we were delighted with his proposal about what should be done. The actual execution of the work turned out wonderful as well, with the end result looking pretty much exactly like we'd hoped. Happy, happy. Within a couple weeks though, our basement started leaking... a lot. We'd lived here 25 years, and that had never been a problem. Never. Figured out that because of all the new work, water was no longer draining away from the house, but was instead channeling the roof run-off directly to a basement window that was filling up. When I presented this all to Tony, he assumed absolutely no responsibility for it. We'd go 'round and 'round, repeating the causes (which we agreed on regarding water flow), but there was no way he was going to make this right unless I paid him for the full event. Not having much in the way of choices, I agreed to the $300 for labor and extra loads of dirt to create a new pathway for the water. Mid-effort, he re-calculated it to now be $350. If he'd owned up to the fact that the initial work created the subsequent problem, I'd have nothing but respect and a glowing review. As is though, I'll never use him again.
  June 18, 2017

  by John Ivory

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About D'Alessandro's Nursery & Landscaping in Frankfort